Taking Care of our Clients
Taking care on every job.
Our franchisees are committed to taking care of our clients
Ensuring that as a client, you are fully aware of all job procedures, as well as any special equipment and/or materials that may be necessary to complete their job.
Informing clients of our schedules and timing for the project itself. Creating schedules for larger projects, creating segments for these jobs and establishing timelines for their completion.
When appropriate discussing personal privacy issues with homeowners during and prior to the job process. This is done to ensure that we as painting contractors meet the requirements of maintaining your privacy during the painting process.
Performing daily cleanup
Ensuring that ladders and lift equipment are used when necessary and stored properly when not in use.
Carrying full Workers Compensation and Liability Insurance coverage.
Providing a professional and knowledgeable staff
End of the job reviews and inspections and final clean up
Our Process – Simple. Professional. Well Communicated.
It begins with a quote request; then, a follow-up call to go over the project and arrange a site visit. We will create a custom and detailed quote(s) from our onsite review.
Once you review your quote(s), you can proceed to book the job by calling your estimator or their office, sending an email, text, or accepting it through our online quote system.
In the booking process, we will confirm options for start dates. Then there is a discussion and a plan created for colour options. Once approved, a team is scheduled for your project.
When our team arrives, onsite preparation and painting will commence—completing the project in a timely and efficient manner, ensuring the high standards for Elite projects.
Upon completion and inspection, we will clean the site removing all gear/equipment. We will then protect the quality of your project with our two-year guarantee. We will provide you with an invoice for review.