COVID-19 PANDEMIC – A MESSAGE TO OUR CUSTOMERS
We wanted to inform you that we will be adhering to the advice provided by Health Canada and the World Health Organization regarding the COVID-19 pandemic. The well-being of our customers and our staff is priority and we would like to assure you that health and safety has our complete attention.
Our estimate procedure has been adjusted to ensure healthy interaction between customers and their local Elite Trade Painting representative:
All active estimators will clear a daily health check whereby they are not showing any flu like symptoms and have not been (or socialized with anyone who has travelled) outside the country within the last 14 days.
For exterior estimates, no physical interaction is necessary as site visits, estimate calculation and presentation can happen electronically or over the phone.
For interior estimates, both the estimator and the client must pass a health check and interaction will be limited to maintaining a 6 foot distance from each other. A minimum amount of time will be spent on site by our estimator who will use aids such as taking photos to assist with estimate calculation once off premises.
All of our employees are fully updated on current requirements and are undertaking health and safety measures to ensure that the highest possible hygiene standards are maintained throughout every aspect of our daily work. In particular, all staff must practice the following:
Regularly and thoroughly wash their hands for at least 20 seconds under warm running water and avoid touching their eyes, nose, and mouth.
Cover their mouth and nose with a flexed elbow or tissue when coughing and sneezing.
Immediately dispose of tissues in a garbage can and thoroughly wash hands after coughing and sneezing.
Maintain a six foot distance from others when possible.
Disinfect frequently touched objects and surfaces such as door handles, computers, phones, remotes, toilets, etc.
Refrain from greeting with a handshake or embrace.
If a staff member has or will be travelling outside of Canada, they will not be allowed on-site until the recommended 14 day quarantine period has lapsed.
Staff must not be on-site if they have flu like symptoms. If staff has been in close contact with someone who has flu like signs, they must monitor their symptoms very carefully.
If a staff member suspects they have Covid-19 Symptoms, they should contact Health Link at 811 to obtain professional advice and testing if deemed necessary.
Also, customers will now be contacted by their local Elite Trade Painting representative prior to job start to ensure a safe environment for staff members:
Jobs will not be started if the customer has travelled outside of Canada within the last 14 days.
And jobs will not be started if any person within the home or business is displaying flu like symptoms.
Again, we will continue to monitor this situation closely and will make policy changes as needed. We are encouraging everyone to stay up-to-date on the Covid-19 pandemic through Health Canada’s Website.
If you have any questions regarding our practices or if you have concerns about how this may affect your paint job, please feel free to contact us anytime. Our priority is to ensure that our customers and staff stay safe by providing a healthy work environment.
From your local Elite Trade Painting representative!
Residential Exterior Painting
Exterior house painting should attain long-term results when performed correctly. Elite Trade Painting consists of exterior painting experts with experience in all forms of exterior painting for your house or residence.
We specialise in interior painting, and we have the commitment and experience to do the job right. You can expect the highest quality work that is completed on time and within budget.
Commercial painting projects are demanding. At Elite Trade Painting, we understand the importance of making your property look its best with the least disruption to your customers, employees, or tenants.
Elite Trade Painting is currently offering contractor franchise opportunities throughout Canada and the US. Our system is based on over 25 years of franchising and painting experience.
Our Process – Simple. Professional. Well Communicated.
It begins with a quote request; then, a follow-up call to go over the project and arrange a site visit. We will create a custom and detailed quote(s) from our onsite review.
Once you review your quote(s), you can proceed to book the job by calling your estimator or their office, sending an email, text, or accepting it through our online quote system.
In the booking process, we will confirm options for start dates. Then there is a discussion and a plan created for colour options. Once approved, a team is scheduled for your project.
When our team arrives, onsite preparation and painting will commence—completing the project in a timely and efficient manner, ensuring the high standards for Elite projects.
Upon completion and inspection, we will clean the site removing all gear/equipment. We will then protect the quality of your project with our two-year guarantee. We will provide you with an invoice for review.